FAQs
When will I receive my order? Each item is handmade and takes 2-4 weeks. If you need your items sooner, please contact me for rush options.
What is the return policy? All sales are final.
What are the shipping options? The shipping method used is USPS priority. If you need an item to be rushed contact me before placing your order.
What do I do if I received a defective order? If there is an issue with your order, please contact me and I will make sure to replace or refund you!
How do I make changes to an order I've already placed? While there isn't a way to edit your order once placed, if you need to change something (spelling, colors, sizes, etc.) contact me ASAP so I can make that edit
Where are you located? Dallas, TX
How do I make sure I order the right size? Sizing is completely up to preference. Tees are a women's fit and are slightly fitted but still roomy. For example - I am 5'7" and wear a medium. Sweatshirts are unisex and run a little bigger. I also wear a medium in sweatshirts.
How should I wash my Sewn By Sarah? Flip your SBS inside out before washing. Wash your SBS on a cold/delicate cycle. Tumble dry low or hang dry.
What if my question isn't answered here? PLEASE contact me with any questions or concerns.